Delivery and Returns

Delivery & Returns

Reverro offers delivery service to the following countries
  • GCC: UAE / KSA / Kuwait / Qatar / Oman / Bahrain
  • International

    Payment Options

    • Credit Card or Debit Card : Available in all countries

    Days of Delivery

    • UAE : Next day delivery for orders until 12pm. / 1 - 3 business days
    • GCC : 3 - 7 business days
    • Other Countries : 5 - 12 business days

     

    Remote & Non-serviceable Areas of UAE

    Remote areas are defined as areas with less density where not too many deliveries happen to on a big scale. For
    these areas, our drivers go twice a week to ensure that they are carrying enough packages to make the trip there. It
    can take up to 3-4 days to deliver to these areas, however, we will do our best to expedite delivery to these areas.

    Remote Areas

     

    Dubai 

    Al Ain

    Hatta 

    Al Wagan

    Madam 

    Al Buqriya

    Masfooth (Madam) 

    Abusamrah

    Fili (Hatta) 

    Al hayer

    Munai,Wadi Al Helou (Hatta) 

    Al shuwaib

    Lahabab (Hatta) 

    Al Dharha

    Nazwa (Madam) 

    Um zamool

    Muzairah (Hatta) 

    Abu Huraybha

    Al QOR (Hatta) 

    Al Araad

    Ras Al Khaimah 

    Al Quaa

    Hamrania 

    Compost Plant

    Khat 

    Truck Road

    Shabiya Arabaeen /Shabiya Talateen 

    Swihan

    Fahlain 

    Nahil

    Camel Race Area 

    Al Khazna

    Taween 

    Al Rimah

    Al Ghail 

    Al Saad

    Adan 

    Abu Dhabi

    Wadi Sha'am 

    Hubshaan

    Fujairah 

    Mirfa and Liwa

    Wadi Sedaar    

    Bed Zayed, Western Region

    Siji 

    Ghayathi

    Kadra 

    Sila and Ruwais

    Shawkha 

    Khatim and Al Adla

     

    A non-serviceable area is defined as an area that is beyond swftbox’s coverage network or a city/town name that is

    difficult to serve. A delivery to one of the following areas is un-serviceable by swftbox. Please refer to the lists below to
    check out which areas are non-serviceable in the UAE.

    Non-Serviceable Areas

    Al Sout 

    Mshayrif

    Al Selmiyyah 

    Dihan

    Al 'Asheesh 

    Al Layyan

    Mshayrif 

    Abusamrah

    Al Mihsinah 

    Al Zubarah

    Ujaij 

    Jazeerat Al Sammaliyyah

    Bu Niyaydah 

    Jazeerat Al Heel

    Jazeerat Al Lulu 

    Al Kheeran

    Qirqishan 

    Jazeerat Al Halah

    Jazeerat Bu Kshayshah 

    Al Khidayrah

    Jazeerat Abu Al Abyad 

    Al Shinayin

    Milaysah 

    Al Shuweehat

    Yaw Al Ghadar 

    Yaw Al Nadhrah

    Mkhayriz 

    Al 'Ayif

    Al Jazeerah 

    Sabkhat Matti

    Ras Mshayrib 

    Ras Ghumeis

    Habshan (Military area) 

    Bid Khabbab

    Etihad rail 

    Umm Al Ashtan

    Moreeb Hills 

    Zarrarah

    Ashoosh Ghantoot 

    Saif Zone

    Fujairah 

    Zirkūh and Das Islands

     

    Delivery Charge
    It will be calculated when you check out. 

    Country Delivery Change Free Delivery
    UAE 10 AED Orders from AED 200
    KSA 20 SAR Orders from SAR 400
    Kuwait 4 KWD Orders from KWD 50
    Oman 4 OMR Order from OMR 40
    Bahrain 4 BHD Orders from BHD 50
    International 30 USD Orders from USD 250

     

    Any inquiries for your order
    Please contact us at contact@reverro.com

    Address
    24th Floor, The One Tower, Al Barsha Heights (Tecom), Dubai
    United Arab Emirates

    Refund Policy
    Order is eligible to return or refund within 14 days from purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Kindly contact at contact@reverro.com for the return process.